Thursday, May 13, 2021

Google Gmail crashes for second day in a row

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Google said Gmail connectivity issues were affecting a “significant subset” of users, the second consecutive day in which one of the internet giant’s most popular services had been blocked by technical glitches.

The Alphabet company said service was restored to all users at 6:51 p.m. New York time on Tuesday. Google first reported the issue at 4:29 p.m., according to its status page. More than 17,000 people have reported issues with Gmail on the DownDetector website, which compiles website and mobile network errors reported by users.

“We apologize for the inconvenience and thank you for your patience and continued support,” Google said on its website. “Rest assured that system reliability is a top priority at Google and that we are making continuous improvements to improve our systems.”

Google services, including YouTube and Gmail, suffered major global outages on Monday, temporarily preventing people from accessing these and other products from the internet giant. The company later said it had “experienced an authentication system failure for approximately 45 minutes due to an internal storage quota issue.”

“We apologize to everyone concerned and will conduct a thorough follow-up to ensure this issue cannot recur in the future,” a Google spokesperson wrote in an email Monday. .

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