Tuesday, April 23, 2024

Amazon plans to monitor delivery drivers using AI surveillance cameras

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In an unlisted video commented by Karolina Haraldsdottir, Amazon’s senior director for last mile safety, Amazon said the company wants to reduce collisions and risky driver behavior. To this end, the four HD cameras constantly record images all around the cab and the driver.


The system does not allow real-time monitoring of drivers, but does upload images to a dedicated security team for 16 different actions. Illegal driving behavior, such as not stopping or speeding, will trigger audio alerts, such as “distracted driving” or “no stop detected”. Other actions like hard braking or seat belt violations will download the images without warning. The driver can also press a button to start recording footage for incidents like road rage or if a delivery location is closed.

In the video, Haraldsdottir said the platform is designed to “set up the engines for success”. But a driver said Information that the cameras will make an already difficult job even more stressful, as they will have to worry about “any possible errors an AI might think they saw.”

Amazon’s contracted Flex drivers must follow Amazon’s demanding work rules, although they are not directly employed by the company. This means that drivers who contracted COVID-19 received no pay when forced to stay home, unlike Uber entrepreneurs. In addition to this, the FTC recently fined Amazon $ 61.7 million for withholding flex driver tips.

Amazon is already using cameras in long-haul trucks to detect distracted driving, and other delivery companies, including UPS, have tested similar Technology. As ProPublica recently noted, however, Amazon could place more of a burden on drivers while failing to meet conditions – namely, incredibly tight delivery schedules – that could encourage additional risk in the first place.


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