Thursday, February 2, 2023

Apple device activation issues cause disappointment during vacation

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If you received a Apple device for Christmas, you may have to wait a little longer to enjoy it. Apple says its iCloud Connection Servers have been to have problems since early Christmas morning, preventing some users from activating new Apple Watch, iPhone, HomePod and other devices.

The problem, according to Apple service status page, started just before 5 a.m. on Christmas and is still impacting some users. A Tweeter Apple’s support team on Friday suggested that the issue, which persisted on Saturday afternoon, was related to increased vacation demand for the interrupted service.

Fortune has contacted Apple for comment and will update this article with any additional information.

Christmas-related demand could be particularly high due to an unusually late release of the iPhone 12 caused by pandemic manufacturing delays, according to Appleinsider, which first reported the activation issue.

Dozens of users at MacRumors forums report difficulties activating devices. Many issues seem to involve activating devices using Apple Family Sharing system, which provides parental controls. Some users have reported success after repeated attempts.

More to read absolutely technological coverage of Fortune:


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