If the item was purchased on Amazon.com but from a third party seller, you (or the person who gave you the gift) will need to facilitate the return with the seller. If you don’t want to worry about your package shipping, you might be able to head to Kohl’s and ship your Amazon return for free.
Technology retailers: Apple, Best Buy, Walmart, Target
Apple will only accept returns on items purchased from an Apple Store or from the Apple website. If you received a new Apple product between November 10 and December 25, you have until January 8, 2021 to return or exchange it. For gifts, refunds are made in the form of an Apple Gift Card. Exchanges can only be made in the Apple Store.
To connect to Your account, select Return a gift, and follow the instructions on the page. If you are returning an iPhone or iPad, contact your wireless carrier to make sure the wireless service has been canceled.
Best buy will accept most products purchased between October 13, 2020 and January 2, 2021, provided you return them by January 16, 2021. Process your returns in-store or by mail with a prepaid return label, and expect receive your refund via store credit. Please note: For gifts returned by mail, Best Buy will send an email notification to the donor.
Walmart will accept returns and exchanges for items placed between October 16 and December 25, 2020. The clock starts December 26, so for items with a 14 day window, return by January 8, 2021.
Walmart has slightly changed its in-store return policy for Covid-19, so see updated policy. Refunds are made by gift card or cash back. Take the receipt with you to ensure you get a prompt refund. If you don’t have a receipt, bring your ID, along with your order number or sender email address, and try to process the return with a Walmart employee.
Target will take back new and unopened items within 90 days of purchase. It will also accept returns and exchanges on “electronics and entertainment items” purchased between October 1 and December 25; you have up to 30 days from December 26 to return them to a Target store or by mail. If you are returning an Apple device (excluding iPhones), you have 15 days from December 26.
Bring the gift receipt or delivery slip. If the purchase was made with a non-Target credit card, you will get a refund topped up to the original card. Alternatively, you can accept a gift card refund.
Outdoor Retailers: The North Face, Patagonia, REI
The north face allows return of gifts by mail for store credit. Pack your item, to log in, fill out the gift return form, then attach the delivery slip and prepaid return label to your box.
Patagonia accepts returns of gifts by mail for store credit. Make sure the item is new, with tags still attached, and then complete the gift return form and follow the instructions on the page. If you don’t have the order number, complete a returns form and bring it with the item to a Patagonia store.
KING accepts most returns and exchanges up to one year after purchase, with the exception of outdoor electronics. (These must be returned within 90 days.) Returns can be made by mail or in store; exchanges must be processed in a store. If you request a “gift recipient refund”, your refund will be issued in the form of a mailed check. If you do not have your receipt, REI can help identify proof of purchase if you can fill out a note with more details about the purchase.
What if I can’t return it?
Maybe you damaged the e-book reader or lost the receipt in a black hole. If your item has passed the point of no return, there are many ways to reuse or resell unwanted gifts on a sustainable basis.