Monday, May 29, 2023

Hyundai deploys adorable customer service robot for showrooms

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According to Hyundai, this means that the robot can recognize when someone has entered the showroom without wearing a mask, and can then advise them to wear one. The company claims that the DAL-e’s short humanoid shape exudes a “welcoming appeal” with emotional physical characteristics coupled with fluid dialogue.

The DAL-e can also move, potentially accompanying customers in the showroom, thanks to four omnidirectional wheels. There is a touchscreen located on top of its head where you can find more information on certain vehicles, and the DAL-e can also connect wirelessly to a large screen on site. In a fun way, the DAL-e can even ask visitors to take selfies with it.

If the pilot operation is successful, the company hopes to deploy more DAL-e robots in other Hyundai and Kia showrooms.

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