Thursday, September 21, 2023

Comcast postpones expansion of data cap to 12 states until July

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However, thanks to a agreement with Pennsylvania Attorney General Josh Shapiro, Telecom won’t enforce the new limit until July, which means if you’re a Comcast customer in any of the affected markets, you won’t see any overage charges on your bill monthly before August. It has also agreed to waive all early termination fees until December 31, 2021 for customers who signed a contract before November 2020.

For customers who have exceeded their data allowance, the Telecom had planned to charge them $ 10 for each additional 50 GB over their limit, up to a maximum of $ 100. To avoid any overage, these customers should have purchased the company’s unlimited $ 30 per month plan or the xFi full package of $ 25 per month. Throughout the saga, Comcast has maintained that 95% of its customers use much less than 1.2TB per month. With so many people addicted to the Internet at the moment for everything from work to school, the expected schedule of the increase has hit people in the wrong way.

“As Pennsylvanians continue to navigate this pandemic, we know that millions of people are relying on the internet more than ever for their education and work,” Shapiro said. “Now is not the time to change the rules of Internet data use and increase costs.”

The announcement comes a day after Comcast said it was doubling the speed of its Internet Essentials Package for low income families. From March 1, the service will support download speeds of up to 50 Mbps. Comcast has also increased these speeds at the request of Shapiro.


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